Privacy Policy
Rojana by Radhak (“Rojana”, “we”, “us” or “our”) respects your privacy. This policy explains how information may be collected and used when you visit our website, contact us or place an order.
Information we collect
Depending on your interactions, we may collect your name, email address, phone number, billing and delivery address, order details, customer-support messages, and website/device information such as browser, cookies and site usage.
How we use information
We use information to process orders and payments, arrange delivery, provide customer support, handle returns and exchanges, improve the website, protect against fraud, comply with legal obligations and, where permitted or with your consent, send marketing communications.
Sharing and service providers
We may share relevant information with Shopify and service providers that help us operate the store, process payments, deliver orders, maintain security, analyse site performance or communicate with customers. We may disclose information where required by law. We do not sell personal information as a standalone product.
Payments and security
Payments are handled through the payment options available at checkout and their providers. We do not intend to store full payment-card details on this website. We use reasonable safeguards, but no online system can be guaranteed completely secure.
Cookies
Cookies and similar technologies may be used to operate the website, remember preferences, understand usage and support marketing where enabled. You can manage cookies through your browser and any consent controls available on the site.
Your choices
You may contact us to request access to or correction of your personal information, raise a privacy concern or request deletion where applicable law permits. Some records may need to be retained to complete orders, resolve disputes or comply with legal obligations.
Changes and contact
We may update this policy from time to time. Contact rozanabyradhak@gmail.com or +91 78709 22245. Address: RADHAK STUDIO, Ground Floor, Buddh Marg, Chajju Bagh, Patna, Bihar 800001, India.